The Brewers Association Member Services Department is here to help. Please view our Frequently Asked Questions tab—your answer may be there. If not, shoot us an email or give us a call. All emails and calls will be answered within 24-48 business hours. Thank you for your inquiry!
Member Services Specialist
Member Services Team Lead
Monday – Friday
8 AM to 5 PM (MT)
1.303.447.0816 Toll Free: 1.888.822.6273
1327 Spruce Street, Boulder, CO 80302 [Map]
P.O. Box 1679, Boulder, CO 80306
Account Users & Log-Ins
To create a login, you need to have an active Brewers Association membership, which can be either a personal membership or under your company’s membership. If you’re currently receiving emails from the BA on a regular basis, it is likely you have an active membership. In that case, you can go to our credentials search page to try to locate your account using your email address. If your address is found, we will email you instructions to login for the first time. If you don’t believe you are currently listed on an active Brewers Association membership, you will need to be added to your company’s roster by a designated company admin. Additional instructions with supporting images are available on the “Managing Your Company Roster” information page.
To reset your password, make a request on the update credentials form. Use this form to search for your account by entering your username, email, or BA member number.
Once you’ve logged in successfully, click the “My Account” link in the upper left-hand corner of the page. Then scroll down until you see “Employee Mailing Address.” This is where you will enter your new mailing address. Make sure to click “Save Changes” at the bottom of the page before exiting.
As company admin you can pay invoices, see payment history, and manage your company roster. To log in as company admin, hover over the “Member Login” tab and select “Company Admin Login” from the menu that pops up or click here to go directly to the Company Admin login page. • To add staff to your company roster, first log in as company admin. Then you can manage your company’s roster. Additional instructions with supporting images are available on the “Managing Your Company Roster” information page. Staff can be added, removed, or updated. This is a great way to ensure that you and all staff have access to your company’s membership benefits. Be sure to let your staff know that their invite to join will expire after 5 days. • To pay invoices, log in as company admin and click on the “Pay Invoices” tab. • To renew your membership, you do not need to be logged in as company admin. If you want to renew your membership, go to our join now/membership renewal page and click on “Renew Your Membership.” • To view your payment history, log in as company admin and click on the “Payment History” tab.
No. The individual needing an email/mailing address update will need to log in and edit this information. The member can go to the Brewers Association website, select “Member Login” in the upper right-hand corner, and then select “Personal Login.” After logging into their personal account, they should click on “Your Account” in the upper left corner to update your personal information.
If you believe you are receiving too many emails or would like to receive others, you may update your preferences at any time using our email preferences form. Please keep in mind if you opt out of receiving emails from us you may miss out on important information such as the pre-sale code for tickets to GABF. Note to Yahoo, AOL, and Verizon email users: Add firstname.lastname@example.org to your safe sender list. Sometimes their servers don’t like our servers. Our emails may be blocked from your inbox. If you haven’t received an email recently, manage your email preferences to opt into emails again.
After logging into the Brewers Association website, click on “Your Account.” Your member details, including your member number and your paid-through date will be at the top left. You can also update you email address, mailing address, phone number, and password on this page.
If you want to join or renew your membership, go to our join now membership renewal page. If you are joining for the first time, you will enter all your information before providing payment. If you are renewing, you will login using your credentials to access your account. Then follow the directions to join/renew your membership. If you believe you’ve had a membership in the past, but you’ve forgotten your login credentials, try to recover them before creating a new account. To do this, search for your membership by entering your username, email, or BA member number. If your information is not found in the system, but you still believe you had a membership, please call the Member Services Team at (303) 447-0816 and they will assist you.
Please complete the member supplier form if you would to update an existing record. Member records are updated on a weekly basis.
If you are a member of the Brewers Association and were supposed to receive a copy of The New Brewer magazine but did not, please call or email the Member Services team at email@example.com or (303) 447-0816. If you would like to purchase old copies of The New Brewer, you can do so online.
If you are receiving too many copies of The New Brewer, log in as your company admin, click on the “Roster” tab, and opt employees out of receiving their copy. If you are not company admin or don’t know who the company admin is, please email us and let us know who doesn’t need the magazine.
When logged in to your BA account, you can access a digital version of The New Brewer online.
Brewers Association members can access the forum when logged in to their BA account.
Our Export Development Program page provides more information on achievements, news, objectives, benefits, and resources for current EDP members. If you have questions about the program or want to learn how to join, please email Steve Parr, our Export Development Program manager, at firstname.lastname@example.org.
Environmental stewardship is a top priority for both craft brewers and craft beer enthusiasts. Our Sustainability Benchmarking Tools and Reports are a helpful place to start learning more!
Brewers Association members can access the BA’s brewery production data online when logged in. This data is also printed in The New Brewer May/June issue.
If you are a member of the Brewers Association, you can access the Brewery Operations Benchmarking Survey online.
The “Find a Guild” section of our State Guilds is a helpful tool you can use to find your state guild’s contact information.
If you are a member, search our archives for past Power Hour presentations.
Our Free Safety Training is in our Educational Publications section. If you’ve already taken the course, but forgot your password please use the “forgot password” link. Hint: Your email address is typically your username.
Our GABF general FAQ page is full of great information.
Please see our GABF ticket FAQ page to find all your answers about festival tickets!
Sorry you haven’t received your pre-sale code! A couple things to check: Did you have your membership by the deadline to receive the code? To receive the pre-sale code, you must become a member by the deadline. This is so that we have time to generate the codes for everyone and get the emails sent out. If you were a member by the deadline, did you opt out of receiving emails from us? Update your email subscription preferences on our website to receive emails in the future and for next year’s pre-sale code. Feel give us a call if you feel that you should have received a code and did not! Note to Yahoo, AOL, and Verizon email users: Add email@example.com to your safe sender list. Sometimes their servers don’t like our servers. Our emails may be blocked from your inbox. If you haven’t received an email recently, manage your email preferences to opt into emails again.
Our Brewers Information pages on the Great American Beer Festival website will give you all the information you need to know about the Great American Beer Festival and/or competition. There is also a helpful table that provides all the important dates and deadlines!
Congratulations! Learn more about promoting your GABF win on our website.
Congratulations! Learn more about promoting your WBC win on our website.
Student Inquiries & Educational Institutions
If you are a student working on a project or paper and need statistics or other information, please fill out our Student Inquiry Form. Note that responses can take up to two weeks.
The Educational Institution membership class is designed to suit the needs of two- and four-year brewing programs, brewing certification programs, brewing schools, culinary programs, and accredited institutions with brewing courses.
All job openings will be posted on our website.
The Brewers Association’s mailing address is 1327 Spruce St. Boulder, CO 80302.
You can order Brewers Publications books and BA merchandise on our BP website.
With the growing popularity of the craft beer segment, the Brewers Association has seen an increase in the amount of students choosing to create projects and papers on the topic. Thus, the demand for statistics has warranted this page just for students who need statistical data for their presentations. The Brewers Association is happy to help, so long as the information’s use is purely scholastic and is approved by the Brewers Association to be disseminated.
Submit an Inquiry
When submitting a student inquiry, the Brewers Association encourages:
Plan ahead: Responses can take up to 2 weeks, especially during certain times of the year.
Be specific: Keeping your questions specific is the best way to ensure a timely response.