Articles

The Pros of Restaurant Reservation Apps

By Maya Bornstein In an age ruled by immediate gratification, waiting for a good thing can be pretty agitating. Thus sprang the concept of reserving a table at a restaurant, right? As consumers, we just want …More

Brewers Association

Customer Service Negotiation Tips

By: John Szymankiewicz, Beer Law Center Over a career as an engineer, project manager, lawyer and business owner, I’ve learned how to deal with customers, especially upset and ill-tempered customers. I think negotiation is a key factor …More

Brewers Association

Combating Underage Drinking

Authored by Steve Hindy. Reprinted with permission. Jan/Feb 2014 The New Brewer Item in The New York Times Sunday magazine, September 8, 2013: The 5 Most Popular Alcoholic Drinks Among People in the E.R. with Alcohol-related Injuries, …More

Brewers Association

Growlers: The Next Generation

Authored by Jack Curtain. Reprinted with permission. Jan/Feb 2014 The New Brewer There are ceramic growlers that are works of art and there are growlers that support the planet. It would be way beyond hyperbolic to refer …More

Brewers Association

Chef + Brewer = Elevated Beer + Food Pairings

Authored by Sean Z. Paxton. Reprinted with permission. Jan/Feb 2014 The New Brewer Food is a culmination of different ingredients (fruit, vegetables, dairy, proteins, herbs, and spices) mixed with acid, fat, or liquid, served raw or …More

Brewers Association

Ramping Up Server Training

Authored by Ginger Tin. Reprinted with permission. Jan/Feb 2014 The New Brewer When you have a well-trained staff, you will see an increase in profits as they help increase revenue while lowering costs. As someone who was …More

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Sustainable Uses of Spent Grain

CraftBeer.com – Spent grain, the leftover malt and adjuncts after the mash has extracted most of the sugars, proteins, and nutrients, can constitute as much as 85 percent of a brewery’s total by-product. Author Kay …More

Brewers Association

Making the Case to Taste

CraftBeer.com – Being food itself, craft beer complements all types of dishes and flavors, but for some reason many people can’t get past pizza and pretzels. Andy Sparhawk takes three classic food combinations and makes …More

Brewers Association