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Displaying results 21-30 of 105

Staffing Levels staffing levels

Staffing Levels

Finding the perfect balance of staff to customer ratio will benefit your service program, your staff, and your customers.Read More

New Hires and The Hiring Process new hires hiring process

New Hires and The Hiring Process

To find, hire, and retain the best people for positions, recruitment must be done in an efficient, prompt, and professional manner.Read More

Handling Guest Complaints guest complaints

Handling Guest Complaints

Guest complaints happen every day. Dealing with them in a quick and professional manner can save the company time, money, and reputation.Read More

Refusing Service and Communicating Policies to Patrons refusing service

Refusing Service and Communicating Policies to Patrons

It is important that everyone in the company is aware of laws, policies, and best practices your company uses in regards to serving alcohol.Read More

Staff and Shift Communication staff shift communication

Staff and Shift Communication

Proper communication with your staff before, during, and after shifts can ensure they have the topical knowledge needed to succeed daily. Read More

Overview of the Brewing Process brewing process hero

Overview of the Brewing Process

Your staff should be familiar with the basics of the brewing process. This guide includes a brief description of each step.Read More

Encouraging Staff and Customer Social Distancing Compliance Encouraging Staff and Customer Social Distancing Compliance 1200x628

Encouraging Staff and Customer Social Distancing Compliance

Sarah Billiu provides tips for front of house staff and customers to assist in their journey toward and understanding of socially responsible behavior.Read More

Displaying results 21-30 of 105