For those of you tasked with finding new candidates to fill open roles in your brewery, you know just how challenging it is to replace a great employee in today's labor market.
In this excerpt from Crafting Brewery Culture, the author discusses the benefits of cross-training your staff to improve operational efficiency and stay adaptable.
Back in the day, all you had to do to make the customer happy was to hire a smiling local to offer flavorful beer. But more breweries are discovering the value of an educated staff.
Despite the continued prevalence of cultural discrimination in the workforce, there are other types of bias that may contribute to the lack of diversity in craft brewing.
Between April and June 2021, 11.5 million workers quit their jobs, the U.S. Department of Labor reported. Craft breweries were not immune to the Great Resignation.
Just as we invest in equipment, it is essential to invest in the people who make packaging happen. Packaging deserves to be treated as a legitimate career path.
Keeping your staff interested and involved with the training process can be a challenge, so refreshing frequently with new training concepts can be the key to success.
It’s not just good beer and food that makes a brewpub successful; it’s the people who work there, too. The beer may sell itself, but somebody’s got to serve it—and do it well.
Your bartenders and servers are on the front lines of communication and interaction with customers. They need the tools, information, and education to be your “beer liaisons.”