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Diverse Consumers

Developing new markets will help to ensure the long-term health of the craft brewing community. To ensure a vibrant and competitive marketplace for years to come, craft brewers must cultivate new fans among currently underserved populations. The resources in this section will help you to cultivate inclusive taproom environments and connect with the growing diversity of craft beer consumers with authenticity and sensitivity.

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Attracting a More Diverse Fan Base Janel Jackson Beckham 1200x627

Attracting a More Diverse Fan Base

While the composition of regional marketplaces varies significantly, current data reveals that certain demographic groups are nearly universally underrepresented among the craft beer industry’s consumers.Read More

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Director of Social Impact

A former professor of Communication Studies, Dr. J Jackson-Beckham dedicated her academic career to the study of American beer. Today, she helps craft beverage organizations develop practices that drive success, build communities, and empower individuals. She is an author, speaker, vocal advocate for the craft beverage community, homebrewer, and Certified Cicerone. In 2018, Dr. J was named the Brewers Association's first-ever Diversity Ambassador. In 2020, she was named Imbibe Magazine’s Beer Person of the Year. Today, Jackson-Beckham leads the Brewers Association's social impact efforts in diversity, equity, and inclusion, member and community engagement, high-ROI philanthropy, and association accountability.

See J. Nikol Jackson-Beckham's Articles

Promoting Inclusiveness promoting inclusiveness jftnb19

Promoting Inclusiveness

As sales goals are established for the new year and beyond, some of the best opportunities for growth come from underexplored communities. Are you serving your broader community?Read More

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Vice President of Marketing & Communications

Ann Obenchain is the Vice President of Marketing & Communications for the Brewers Association. Ann develops and leads the strategic direction of the association's marketing and communications activities, and serves as spokesperson with the media for events, including the Great American Beer Festival, Craft Brewers Conference & BrewExpo America, World Beer Cup, and Homebrew Con.

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  1. Seminar

Crafting the Customer Experience for People Not Like You

Craft Brewers Conference 2018Nashville, TennesseeSpeaker(s): Kelly McDonald

Deliver a better business experience, for every kind of customer. This session will show how companies, brands and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer …Read More

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