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Customer Service Negotiation Tips

By: John Szymankiewicz, Beer Law Center Over a career as an engineer, project manager, lawyer and business owner, I’ve learned how to deal with customers, especially upset …More

Staff on the Move

  1. Sarah Wolf: In Portland with the BA events team for a CBC 2015 site planning visit.
  2. Chris Swersey: Attending N American Barley Researchers Workshop, Minneapolis MN.
  3. Mark Snyder: Meeting today at Epic Brewing Co. with United States Trade Representative Michael Froman regarding the BA Export Development Program.
  4. Bart Watson: Attending the American Association of Wine Economists Conference in Walla Walla, WA

The Brewers Association is an organization of brewers, for brewers and by brewers. More than 2,000 US brewery members and 43,000 members of the American Homebrewers Association are joined by members of the allied trade, beer distributors, individuals, other associate members and the Brewers Association staff to make up the Brewers Association.

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