Taproom Staff Downloadable Poster: HOPS UP
HOPS UP is an acronym created to help taproom staff remember the key interaction points they have with customers in the brewery. Download a free HOPS UP poster for your taproom!Read More
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Taproom breweries face different challenges than brewpubs and production-oriented breweries. These taproom resources help you face those challenges, from planning and hosting events to defining your role in the local community, to training and retaining your taproom staff.
HOPS UP is an acronym created to help taproom staff remember the key interaction points they have with customers in the brewery. Download a free HOPS UP poster for your taproom!Read More
Adding packaging, ramping up outdoor spaces, and finding other creative ways to keep customers engaged have been crucial to on-premise breweries’ survival.
Ensure you are operating at peak performance and complete a COVID-19 maintenance check by reviewing these five operational components. Read More
Although COVID-19 has presented extraordinary challenges for taprooms, there are still ways to provide exceptional customer service during this time. Read More
As the pandemic changes operational structures for breweries, many are having to reconsider their options for providing food in the taproom.Read More
Hosting a movie night as an engaging, and social distancing appropriate, event. Learn how to creatively promote a viewing party at your brewery!Read More
As 2020 unfolds, breweries are navigating what it means to re-open to the public in various ways, including whether and how to host events.Read More
Though safety may not be directly related to customer service, a safe brewpub or taproom will provide necessary tools to help your staff fully serve your patrons.Read More
Like music licensing, your brewpub or taproom may require licensing if you show television programs or movies. Learn how to ensure compliance at your establishment. Read More
Finding the perfect balance of staff to customer ratio will benefit your service program, your staff, and your customers.Read More