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Taproom

Taproom breweries face different challenges than brewpubs and production-oriented breweries. These taproom resources help you face those challenges, from planning and hosting events to defining your role in the local community, to training and retaining your taproom staff.

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Displaying results 1-10 of 83
Covid-19 Operations Update
Industry Updates

Best Practices: Operations Check-up in a COVID-19 Environment

Ensure you are operating at peak performance and complete a COVID-19 maintenance check by reviewing these five operational components. Read More

As executive chef of the Brewers Association (BA), Adam Dulye educates on the compatibility of craft beer and contemporary cuisine. The Culinary Institute of America graduate has helmed several kitchens in craft beer-centric locations such as Boulder and Vail, Colo. and Portland, Ore. At the BA, Adam leads the culinary side of several events including SAVOR: An American Craft Beer and Food Experience, Paired at the Great American Beer Festival, and the World Beer Cup. Adam co-authored CraftBeer.com’s Beer & Food Course, designed for culinary schools and industry professionals.

See Adam Dulye's Articles
@Topa Topa Brewing Co.
Industry Updates

Exceptional Customer Service in 2020 and Beyond

Although COVID-19 has presented extraordinary challenges for taprooms, there are still ways to provide exceptional customer service during this time. Read More

Brewers Association

The Taprooms Committee's main objective is to foster the sharing of resources and ideas between taproom class breweries. As taproom brewery revenue is generated mainly from onsite sales, the committee’s job is to create resources that help breweries find ways to get customers to come to the taproom, stay a while, and keep coming back.

See Taprooms Committee's Articles
@Lake Anne Brew House
Industry Updates

New Challenges and Solutions for Food in the Taproom

As the pandemic changes operational structures for breweries, many are having to reconsider their options for providing food in the taproom.Read More

Brewers Association

The Taprooms Committee's main objective is to foster the sharing of resources and ideas between taproom class breweries. As taproom brewery revenue is generated mainly from onsite sales, the committee’s job is to create resources that help breweries find ways to get customers to come to the taproom, stay a while, and keep coming back.

See Taprooms Committee's Articles
host a viewing party
Industry Updates

Hosting a Television or Movie Viewing Party at your Brewery

Hosting a movie night as an engaging, and social distancing appropriate, event. Learn how to creatively promote a viewing party at your brewery!Read More

Membership Team Lead

Sarah Billiu is the Membership Team Lead at the Brewers Association. She joined the Brewers Association team after obtaining a Master of Science in Information. A Certified Cicerone and University of Michigan Alum, Sarah enjoys great beer and pretending to care about Michigan football. During football season, you will likely find her paddle boarding, dog walking, or enjoying a local brew (if there is no football involved, of course).

See Sarah Billiu's Articles
@On Tour Brewing
Industry Updates

Taproom Events during Reopening: To Book or Not To Book

As 2020 unfolds, breweries are navigating what it means to re-open to the public in various ways, including whether and how to host events.Read More

Brewers Association

The Taprooms Committee's main objective is to foster the sharing of resources and ideas between taproom class breweries. As taproom brewery revenue is generated mainly from onsite sales, the committee’s job is to create resources that help breweries find ways to get customers to come to the taproom, stay a while, and keep coming back.

See Taprooms Committee's Articles
Brewpub & Taproom Safety Tips
Industry Updates

Brewpub and Taproom Safety Tips

Though safety may not be directly related to customer service, a safe brewpub or taproom will provide necessary tools to help your staff fully serve your patrons.Read More

Brewers Association

The Safety Subcommittee increases safety awareness of Brewers Association members with the goals of minimizing risk and preventing harm to people, products, and facilities.

See Safety Subcommittee's Articles
staffing levels
Industry Updates

Staffing Levels

Finding the perfect balance of staff to customer ratio will benefit your service program, your staff, and your customers.Read More

Brewers Association

The Brewpubs Committee is a diverse group of brewers that share a passion for elevating the craft beer culture of all members and serve to help promote the vision of the Brewers Association. The Brewpubs Committee serves the BA vision by: developing and disseminating solutions that drive the greatest business value for our membership; sharing best practices, tools, and resources that are applicable to brewpubs of all sizes; and fostering a collaborative environment among brewpub owners, operators, and brewers, and ultimately, our guests.

See Brewpubs Committee's Articles
Industry Updates

New Hires and The Hiring Process

To find, hire, and retain the best people for positions, recruitment must be done in an efficient, prompt, and professional manner.Read More

Brewers Association

The Brewpubs Committee is a diverse group of brewers that share a passion for elevating the craft beer culture of all members and serve to help promote the vision of the Brewers Association. The Brewpubs Committee serves the BA vision by: developing and disseminating solutions that drive the greatest business value for our membership; sharing best practices, tools, and resources that are applicable to brewpubs of all sizes; and fostering a collaborative environment among brewpub owners, operators, and brewers, and ultimately, our guests.

See Brewpubs Committee's Articles
Guide to Guest Complaints
Industry Updates

Handling Guest Complaints

Guest complaints happen every day. Dealing with them in a quick and professional manner can save the company time, money, and reputation.Read More

Brewers Association

The Brewpubs Committee is a diverse group of brewers that share a passion for elevating the craft beer culture of all members and serve to help promote the vision of the Brewers Association. The Brewpubs Committee serves the BA vision by: developing and disseminating solutions that drive the greatest business value for our membership; sharing best practices, tools, and resources that are applicable to brewpubs of all sizes; and fostering a collaborative environment among brewpub owners, operators, and brewers, and ultimately, our guests.

See Brewpubs Committee's Articles
Displaying results 1-10 of 83