When Congress enacted the Americans with Disabilities Act (ADA) in 1990, its application was not intended for the digital age. The internet was in its infancy, and it was impossible to anticipate how inescapable it would become in American lives. Over time, the interpretation was expanded to cover websites and mobile apps. One unintended consequence of the ADA digital interpretation is the concept of the “surf-by” lawsuit. Predatory plaintiff firms recognize the opportunity to take advantage of unsuspecting businesses, and file lawsuits or send demand letters to businesses with an online presence claiming that their publicly available websites and mobile apps are inaccessible to users with disabilities.
In this seminar, Fisher Phillips partners Amy Lessa and Megan Walker explain the state of ADA website accessibility, what you need to be aware of, how to avoid getting sued, and what to do if you receive a demand letter.
- Understand the current laws and what to be aware of related to your business
- Hear best practices to avoid predatory claims
- Learn the steps to take if you receive a demand letter