Everything Service: Skills, Training, Styles, Staffing & Profit
This panel, led by Brewers Association executive chef Adam Dulye, will dive into the role of guest service across all types of operations.Ā From tasting rooms to brewpubs, counter service to full service, this panel will address challenges and strategies to …Read More
“Your Service Sucks!” – That Guy On Yelp
The number one complaint about a restaurant or bar is almost always about service. As a matter of fact, we know that customers barely notice a small change in product or price, but quickly notice an off moment of service. …Read More
Building Better Beer Experiences to Engage Your Community
Tips, ideas, and resources for hosting stellar beer experiences. Weāll talk engagement, logistics, and collaboration. Beer events donāt have to be stale. Let us load you up with fresh ideas. Read More
Crafting Regular Customers
Chris and Ryan will discuss customer service to encourage high-frequency visits in brewpubs and tasting rooms. Come learn how to make your brewpub or tasting room a second living room. Read More
Managing a Brewpub or Brewery Restaurant Food Program
Change your vision when you exit the brewery and enter the kitchen and dining room. Join this panel of culinary experts as they dive into managing a food program, including menu development, beer and food pairings, and hiring and training …Read More
Menu Design and Pricing Strategy
From the dollar sign to the position on the page, little things can have a big impact on your bottom line. Join this fast-paced session to see how some small changes can add up to big bucks. Read More
Pulling Back the Curtain on Music Licensing
This seminar will pull the curtain back on music licensing and help you understand the legalities of using music in your brewery. We will provide an in-depth look at the Copyright Law and when a brewpub or taproom needs a …Read More
Sensory for a Song: How to DIY (and Why You Should)
Tailored for small breweries, this talk explores easy ways to empower your brewery team to build a sensory program using tools you already have. Leave with the knowledge and confidence to start now! Read More
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