Speakers: Rachel Bell, Chris LaPierre
Providing public tours can be an engaging way to tell customers your story and highlight your unique processes. However, the well-being of the guests must be top priority to ensure that tours are successful and safe. Preparing the brewery and production floor for tours can also be a chance to review potential hazards and make it safer for everyone.
Learn about the Brewers Association’s (BA) brewery tour safety guidance resource and hear some practical tips to ensure the safety of guests, guides, and production staff from two of the BA’s Safety Subcommittee members. Communication between brewing staff and tour guides can go a long way towards preventing interruptions in production and unnecessary risk.