By: Larry Chase, head brewer at Standing Stone Brewing Co. Knowledge is the queen and king of sales. In other words, the more your staff knows about the beer they are selling, the better they will be …More
By: Tom Dargen, Director of Brewing Operations, Gordon Biersch Brewery Restaurants/CraftWorks Restaurants and Breweries Inc. For as long as there have been restaurants—probably the worlds’ second oldest profession—there has been occasional conflict between the “back of the …More
The 80/20 Rule essentially says that on the average you’ll spend 80 percent of your time dealing with 20 percent of the problems on a day-to-day basis. This is generally true at each level of …More
Craftbeer.com – Ray Daniels applauds gastropubs everywhere for their help in elevating the status of craft beer. Now, if only they could back up their menu with the proper presentation and technique! Learn a few …More
Authored by Larry Chase. Reprinted with permission. Jan/Feb 2012 The New Brewer Many brewpubs—and small breweries in general—fail to institute a quality control program because they don’t have the financial resources—or necessary space—for a lot of …More
Authored by Tom Hennessy. Reprinted with permission. Sept/Oct 2011 The New Brewer The Oyster Have you ever walked into a restaurant and immediately felt comfortable? Sort of like an old AM radio that tunes into a clear …More
Tony Simmons, founder and head brewer of Pagosa Springs Brewing Company and Grill, discusses the importance of educating brewpub and tap room servers on topics like beer styles, beer and food pairings, and glassware.